/* IranNet WHMCS Submit Ticket Step Two UI Pass 35
   Loaded only by supportticketsubmit-steptwo.tpl. */

.irn-ticket-form,
.irn-ticket-form * {
    box-sizing: border-box;
}

.irn-ticket-step2 {
    color: #17233d;
    direction: rtl;
    font-family: "IRANSansX", IRANSansX, Tahoma, sans-serif;
    margin: 0 auto;
    max-width: 1380px;
    padding-bottom: 28px;
}

.irn-ticket-step2__hero {
    align-items: stretch;
    background:
        radial-gradient(circle at 7% 14%, rgba(47, 99, 255, .13), transparent 26%),
        linear-gradient(135deg, #f4f7ff 0%, #fff 68%);
    border: 1px solid #dfe7f4;
    border-radius: 16px;
    display: grid;
    gap: 18px;
    grid-template-columns: minmax(0, 1fr) 360px;
    margin-bottom: 16px;
    overflow: hidden;
    padding: 23px 25px;
}

.irn-ticket-step2__eyebrow,
.irn-ticket-panel__heading span,
.irn-ticket-submit-panel__label {
    color: #2857df;
    display: block;
    font-size: 10px;
    font-weight: 850;
}

.irn-ticket-step2__hero h1 {
    color: #14213b;
    font-size: 27px;
    font-weight: 900;
    line-height: 1.65;
    margin: 2px 0 0;
}

.irn-ticket-step2__hero-main > p {
    color: #75839a;
    font-size: 11px;
    line-height: 2;
    margin: 5px 0 17px;
}

.irn-ticket-progress {
    align-items: center;
    display: flex;
    gap: 10px;
}

.irn-ticket-progress__item {
    align-items: center;
    display: flex;
    gap: 8px;
}

.irn-ticket-progress__item > span {
    align-items: center;
    background: #f1f4f8;
    border: 1px solid #dbe4ef;
    border-radius: 10px;
    color: #8190a4;
    display: flex;
    font-size: 10px;
    font-weight: 900;
    height: 35px;
    justify-content: center;
    width: 35px;
}

.irn-ticket-progress__item.is-active > span,
.irn-ticket-progress__item.is-done > span {
    background: linear-gradient(180deg, #2f63ff 0%, #2454dd 100%);
    border-color: #2454dd;
    color: #fff;
}

.irn-ticket-progress__item strong,
.irn-ticket-progress__item small {
    display: block;
    line-height: 1.7;
}

.irn-ticket-progress__item strong {
    color: #35435b;
    font-size: 9px;
    font-weight: 900;
}

.irn-ticket-progress__item small {
    color: #8996a9;
    font-size: 8px;
}

.irn-ticket-progress__line {
    background: #dbe4ef;
    flex: 0 1 72px;
    height: 1px;
}

.irn-ticket-step2__hero-aside {
    align-content: center;
    background: rgba(255,255,255,.82);
    border: 1px solid #dfe7f3;
    border-radius: 13px;
    display: grid;
    padding: 17px;
}

.irn-ticket-step2__aside-label {
    color: #7f8da0;
    font-size: 9px;
    font-weight: 750;
}

.irn-ticket-step2__hero-aside strong {
    color: #172a52;
    font-size: 14px;
    font-weight: 900;
    line-height: 1.8;
    margin-top: 2px;
}

.irn-ticket-step2__hero-aside p {
    color: #8290a4;
    font-size: 9px;
    line-height: 1.9;
    margin: 5px 0 11px;
}

.irn-ticket-step2__aside-link {
    align-items: center;
    background: #fff;
    border: 1px solid #d5dfed;
    border-radius: 10px;
    color: #244db8 !important;
    display: inline-flex;
    font-size: 9px;
    font-weight: 900;
    gap: 7px;
    justify-content: center;
    min-height: 39px;
    padding: 0 11px;
    text-decoration: none !important;
}

.irn-ticket-step2__error {
    margin-bottom: 14px;
}

.irn-ticket-panel {
    background: #fff;
    border: 1px solid #dfe7f2;
    border-radius: 14px;
    box-shadow: 0 8px 22px rgba(24,45,83,.03);
    margin-bottom: 13px;
    padding: 17px;
}

.irn-ticket-panel__heading {
    align-items: flex-end;
    border-bottom: 1px solid #edf1f6;
    display: flex;
    gap: 12px;
    justify-content: space-between;
    margin-bottom: 15px;
    padding-bottom: 11px;
}

.irn-ticket-panel__heading h2 {
    color: #17233c;
    font-size: 16px;
    font-weight: 900;
    margin: 2px 0 0;
}

.irn-ticket-panel__heading small {
    color: #8a96a7;
    font-size: 8px;
}

.irn-ticket-grid {
    display: grid;
    gap: 12px;
}

.irn-ticket-grid--identity {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.irn-ticket-grid--routing {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.irn-ticket-field--wide {
    grid-column: 1 / -1;
}

.irn-ticket-field label {
    color: #42516a;
    display: block;
    font-size: 9px;
    font-weight: 850;
    margin-bottom: 6px;
}

.irn-ticket-field .form-control,
.irn-ticket-field input,
.irn-ticket-field select {
    background: #fff;
    border: 1px solid #d8e2ef;
    border-radius: 10px;
    box-shadow: none;
    color: #1d2d48;
    font-family: inherit;
    font-size: 10px;
    height: 43px;
    outline: 0;
    padding: 0 12px;
    width: 100%;
}

.irn-ticket-field select {
    padding-left: 30px;
}

.irn-ticket-field .form-control:focus,
.irn-ticket-field input:focus,
.irn-ticket-field select:focus {
    border-color: #88a8f8;
    box-shadow: 0 0 0 3px rgba(42,91,238,.08);
}

.irn-ticket-field .disabled,
.irn-ticket-field input:disabled {
    background: #f7f9fc;
    color: #6f7d91;
}

.irn-ticket-input-wrap {
    position: relative;
}

.irn-ticket-field-note {
    background: #eef4ff;
    border-radius: 7px;
    bottom: 7px;
    color: #2857df;
    font-size: 7px;
    font-weight: 800;
    left: 7px;
    padding: 4px 6px;
    position: absolute;
    pointer-events: none;
}

.irn-ticket-panel--message {
    padding-bottom: 12px;
}

.irn-ticket-message-box {
    border: 1px solid #d8e2ef;
    border-radius: 12px;
    overflow: hidden;
}

.irn-ticket-message-box textarea.form-control {
    border: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
    font-family: inherit;
    font-size: 11px;
    line-height: 2;
    min-height: 260px;
    padding: 14px;
    resize: vertical;
}

/* WHMCS markdown editor generated UI */
.irn-ticket-panel--message .md-editor,
.irn-ticket-panel--message .markdown-editor {
    border-color: #d8e2ef !important;
}

.irn-ticket-panel--message .md-header {
    background: #f8fafc !important;
    border-bottom: 1px solid #e7edf5 !important;
    padding: 7px 8px !important;
}

.irn-ticket-panel--message .md-header .btn {
    border-color: #d8e2ef !important;
    border-radius: 7px !important;
    color: #455a78 !important;
    min-height: 31px !important;
}

.irn-ticket-panel--message .md-header .btn-primary {
    background: #2857df !important;
    border-color: #2857df !important;
    color: #fff !important;
}

.irn-ticket-custom-fields:empty {
    display: none;
}

.irn-ticket-custom-fields:not(:empty) {
    background: #fff;
    border: 1px solid #dfe7f2;
    border-radius: 14px;
    margin-bottom: 13px;
    padding: 17px;
}

.irn-ticket-custom-fields .form-group {
    margin-bottom: 12px;
}

.irn-ticket-custom-fields label {
    color: #42516a;
    font-size: 9px;
    font-weight: 850;
}

.irn-ticket-custom-fields .form-control {
    border: 1px solid #d8e2ef;
    border-radius: 10px;
    box-shadow: none;
    font-family: inherit;
    font-size: 10px;
    min-height: 42px;
}

.irn-ticket-panel__intro {
    color: #7f8da0;
    font-size: 9px;
    line-height: 1.9;
    margin: -3px 0 12px;
}

.irn-ticket-attachment {
    align-items: stretch;
    display: flex;
    gap: 8px;
}

.irn-ticket-attachment .custom-file {
    flex: 1 1 auto;
}

.irn-ticket-attachment .custom-file-label {
    align-items: center;
    background: #f9fbfd;
    border: 1px solid #d8e2ef;
    border-radius: 10px !important;
    color: #75839a;
    display: flex;
    font-size: 9px;
    min-height: 42px;
    padding: 0 12px;
}

.irn-ticket-attachment .custom-file-label::after {
    background: #eef4ff;
    border: 0;
    border-radius: 8px;
    color: #2857df;
    font-size: 8px;
    height: 30px;
    line-height: 30px;
    margin: 5px;
    padding: 0 10px;
}

.irn-ticket-add-attachment {
    background: #fff !important;
    border: 1px solid #d5dfed !important;
    border-radius: 10px !important;
    color: #244db8 !important;
    font-family: inherit !important;
    font-size: 9px !important;
    font-weight: 900 !important;
    min-height: 42px;
}

.irn-ticket-file-info {
    color: #8794a7;
    display: flex;
    flex-wrap: wrap;
    font-size: 8px;
    gap: 14px;
    margin-top: 9px;
}

.irn-ticket-submit-panel {
    align-items: center;
    background: linear-gradient(135deg, #f7f9ff 0%, #fff 70%);
    border: 1px solid #dfe7f3;
    border-radius: 14px;
    display: grid;
    gap: 18px;
    grid-template-columns: minmax(0, 1fr) auto;
    padding: 17px;
}

.irn-ticket-submit-panel__security {
    min-width: 0;
}

.irn-ticket-captcha {
    margin-top: 7px;
}

.irn-ticket-captcha .text-center,
.irn-ticket-captcha {
    text-align: right !important;
}

.irn-ticket-captcha img {
    height: auto !important;
    max-width: 170px !important;
}

.irn-ticket-submit-panel__actions {
    align-items: center;
    display: flex;
    gap: 8px;
}

.irn-ticket-submit-btn,
.irn-ticket-cancel-btn {
    align-items: center;
    border-radius: 10px !important;
    display: inline-flex;
    font-family: inherit !important;
    font-size: 10px !important;
    font-weight: 900 !important;
    gap: 7px;
    justify-content: center;
    min-height: 42px;
    padding: 0 15px !important;
    text-decoration: none !important;
}

.irn-ticket-submit-btn {
    background: linear-gradient(180deg, #2f63ff 0%, #2454dd 100%) !important;
    border: 1px solid #2454dd !important;
    box-shadow: 0 8px 18px rgba(36,84,221,.14);
    color: #fff !important;
}

.irn-ticket-cancel-btn {
    background: #fff;
    border: 1px solid #d5dfed;
    color: #65758e !important;
}

.irn-ticket-suggestions:not(.w-hidden) {
    background: #fff;
    border: 1px solid #dfe7f2;
    border-radius: 14px;
    margin-bottom: 13px;
    padding: 16px;
}

@media (max-width: 991.98px) {
    .irn-ticket-step2__hero {
        grid-template-columns: 1fr;
    }

    .irn-ticket-grid--routing {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 767.98px) {
    .irn-ticket-step2 {
        padding: 0 4px 20px;
    }

    .irn-ticket-step2__hero {
        border-radius: 14px;
        padding: 17px;
    }

    .irn-ticket-step2__hero h1 {
        font-size: 22px;
    }

    .irn-ticket-progress {
        align-items: stretch;
        flex-direction: column;
    }

    .irn-ticket-progress__line {
        display: none;
    }

    .irn-ticket-grid--identity,
    .irn-ticket-grid--routing {
        grid-template-columns: 1fr;
    }

    .irn-ticket-panel {
        border-radius: 13px;
        padding: 14px;
    }

    .irn-ticket-panel__heading {
        align-items: flex-start;
        flex-direction: column;
        gap: 4px;
    }

    .irn-ticket-attachment {
        flex-direction: column;
    }

    .irn-ticket-file-info {
        flex-direction: column;
        gap: 4px;
    }

    .irn-ticket-submit-panel {
        grid-template-columns: 1fr;
    }

    .irn-ticket-submit-panel__actions {
        display: grid;
        grid-template-columns: 1fr;
    }

    .irn-ticket-submit-btn,
    .irn-ticket-cancel-btn {
        width: 100%;
    }

    .irn-ticket-captcha,
    .irn-ticket-captcha .text-center {
        text-align: center !important;
    }
}


/* =========================================================
   IranNet Submit Ticket Step Two — Patch 35a
   Priority buttons, removable attachments, larger captcha/actions
   ========================================================= */

.irn-ticket-field--priority {
    min-width: 0;
}

/* Keep WHMCS native urgency field submitted, but visually move it off-canvas.
   It is NOT disabled and its name/value remain untouched. */
.irn-priority-native {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    white-space: nowrap !important;
    border: 0 !important;
}

.irn-priority-switch {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 7px;
}

.irn-priority-option {
    appearance: none;
    background: #f8fafc;
    border: 1px solid #dce5f0;
    border-radius: 10px;
    color: #6e7d92;
    cursor: pointer;
    display: grid;
    font-family: inherit;
    gap: 2px;
    min-height: 58px;
    min-width: 0;
    padding: 8px 9px;
    position: relative;
    text-align: right;
    transition:
        background .16s ease,
        border-color .16s ease,
        color .16s ease,
        box-shadow .16s ease,
        opacity .16s ease,
        transform .16s ease;
}

.irn-priority-option:hover {
    border-color: #b8caf1;
    opacity: .92;
}

.irn-priority-option:not(.is-active) {
    opacity: .56;
}

.irn-priority-option.is-active {
    background: linear-gradient(180deg, #3166ff 0%, #2454dd 100%);
    border-color: #2454dd;
    box-shadow: 0 7px 15px rgba(36, 84, 221, .15);
    color: #fff;
    opacity: 1;
}

.irn-priority-option:focus-visible {
    outline: 3px solid rgba(47, 99, 255, .18);
    outline-offset: 2px;
}

.irn-priority-option strong,
.irn-priority-option small {
    display: block;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.irn-priority-option strong {
    font-size: 9px;
    font-weight: 900;
}

.irn-priority-option small {
    color: inherit;
    font-size: 7px;
    opacity: .78;
}

.irn-priority-option__dot {
    background: #aeb9c9;
    border: 2px solid #fff;
    border-radius: 999px;
    box-shadow: 0 0 0 1px #cfd8e5;
    height: 8px;
    left: 8px;
    position: absolute;
    top: 8px;
    width: 8px;
}

.irn-priority-option.is-active .irn-priority-option__dot {
    background: #fff;
    box-shadow: 0 0 0 2px rgba(255,255,255,.28);
}

/* Attachment UX */
.irn-ticket-attachment {
    align-items: stretch;
    display: grid !important;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px;
    width: 100%;
}

.irn-ticket-attachment .custom-file {
    min-width: 0;
    width: 100%;
}

.irn-ticket-attachment .custom-file-label {
    box-sizing: border-box;
    display: flex !important;
    min-height: 44px;
    overflow: hidden;
    padding-left: 92px !important;
    text-overflow: ellipsis;
    white-space: nowrap;
    width: 100%;
}

.irn-ticket-attachment__actions {
    align-items: stretch;
    display: flex;
    gap: 7px;
}

.irn-ticket-add-attachment,
.irn-ticket-remove-attachment {
    align-items: center;
    display: inline-flex !important;
    gap: 5px;
    justify-content: center;
    margin: 0 !important;
    min-height: 44px !important;
    white-space: nowrap;
}

.irn-ticket-remove-attachment {
    background: #fff7f7 !important;
    border-color: #f2cccc !important;
    color: #bc3c3c !important;
}

.irn-ticket-remove-attachment:hover {
    background: #fff0f0 !important;
    border-color: #e9adad !important;
    color: #9f2828 !important;
}

.irn-ticket-remove-attachment[hidden] {
    display: none !important;
}

.irn-ticket-remove-attachment > span {
    font-size: 15px;
    line-height: 1;
}

#fileUploadsContainer {
    display: grid;
    gap: 8px;
    margin-top: 8px;
}

#fileUploadsContainer:empty {
    margin-top: 0;
}

.irn-ticket-file-info {
    background: #f8fafc;
    border: 1px solid #edf1f6;
    border-radius: 9px;
    line-height: 1.9;
    padding: 8px 10px;
}

/* Captcha: scope to WHMCS default image captcha only. */
.irn-ticket-captcha #default-captcha-domainchecker {
    align-items: center;
    margin: 0 auto !important;
    max-width: 520px;
    padding-bottom: 0 !important;
}

.irn-ticket-captcha #default-captcha-domainchecker > p {
    font-size: 11px !important;
    line-height: 2 !important;
    margin: 0 0 10px !important;
    width: 100%;
}

.irn-ticket-captcha #default-captcha-domainchecker .captchaimage,
.irn-ticket-captcha #default-captcha-domainchecker > .col-6 {
    align-items: center;
    display: flex;
    justify-content: center;
}

.irn-ticket-captcha #inputCaptchaImage {
    height: auto !important;
    image-rendering: auto;
    max-width: none !important;
    width: 190px !important;
}

.irn-ticket-captcha #inputCaptcha {
    font-size: 18px !important;
    font-weight: 800;
    height: 48px !important;
    letter-spacing: 4px;
    max-width: 190px;
    text-align: center;
}

/* Larger final actions */
.irn-ticket-submit-panel__actions {
    gap: 10px;
}

.irn-ticket-submit-btn,
.irn-ticket-cancel-btn {
    font-size: 12px !important;
    min-height: 50px !important;
    min-width: 132px;
    padding: 0 20px !important;
}

.irn-ticket-cancel-btn {
    border-width: 1px;
}

@media (max-width: 991.98px) {
    .irn-priority-switch {
        grid-template-columns: repeat(3, minmax(0, 1fr));
    }
}

@media (max-width: 767.98px) {
    .irn-priority-switch {
        grid-template-columns: 1fr;
    }

    .irn-priority-option {
        min-height: 52px;
        padding: 8px 10px;
    }

    .irn-priority-option strong {
        font-size: 10px;
    }

    .irn-priority-option small {
        font-size: 8px;
    }

    .irn-ticket-attachment {
        grid-template-columns: 1fr !important;
    }

    .irn-ticket-attachment .custom-file,
    .irn-ticket-attachment .custom-file-label {
        width: 100% !important;
    }

    .irn-ticket-attachment .custom-file-label {
        font-size: 10px !important;
        min-height: 50px;
        padding-left: 88px !important;
    }

    .irn-ticket-attachment__actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        width: 100%;
    }

    .irn-ticket-add-attachment,
    .irn-ticket-remove-attachment {
        min-height: 46px !important;
        width: 100%;
    }

    .file-upload.w-hidden {
        display: none !important;
    }

    .irn-ticket-captcha #default-captcha-domainchecker {
        display: grid !important;
        gap: 10px;
        grid-template-columns: 1fr !important;
        max-width: 100%;
    }

    .irn-ticket-captcha #default-captcha-domainchecker .captchaimage,
    .irn-ticket-captcha #default-captcha-domainchecker > .col-6 {
        flex: 0 0 100% !important;
        max-width: 100% !important;
        width: 100% !important;
    }

    .irn-ticket-captcha #inputCaptchaImage {
        width: 210px !important;
    }

    .irn-ticket-captcha #inputCaptcha {
        max-width: 210px;
        width: 100%;
    }

    .irn-ticket-submit-panel__actions {
        display: grid !important;
        gap: 9px;
        grid-template-columns: 1fr 1fr !important;
    }

    .irn-ticket-submit-btn,
    .irn-ticket-cancel-btn {
        font-size: 12px !important;
        min-height: 52px !important;
        min-width: 0;
        width: 100% !important;
    }
}